Campaigns, Conversations, and Calls on One WhatsApp Stack
Botcadence is a full WhatsApp Business Suite on the official WhatsApp Business API (Meta Cloud API). Create and manage approved message templates, send broadcasts at scale, run automation flows, and deploy AI agents for WhatsApp chat and WhatsApp voice calls from one dashboard.
98%
Message Open Rate
2B+
WhatsApp Users
45%
Higher Engagement
60%
Faster Resolution
Direct answer
What is WhatsApp Business Suite?
WhatsApp Business Suite lets businesses use Botcadence AI agents to answer, qualify, and follow up with customers on a high-intent channel. Run WhatsApp Business Suite on Meta Cloud API: approved templates, broadcasts, automation flows, AI chat and WhatsApp voice. New number, coexistence, or BSP transfer. Book a demo.
Channel Features
The Full WhatsApp Business Suite, Handled
Stop stitching a broadcast tool, a chatbot, and a separate voice vendor. Botcadence covers templates, broadcasts, automation, AI chat, and WhatsApp voice on the official Business API so marketing, sales, and support share one WhatsApp operation.
Message Templates
Create, submit, and manage Meta-approved WhatsApp message templates for utility, marketing, and authentication. Keep outbound messaging compliant and on-brand.
Broadcasts at Scale
Send order updates, reminders, promotions, and re-engagement campaigns to opted-in audiences. Segment lists and track delivery without leaving the suite.
AI Chat Agents
Qualify leads, answer FAQs, track orders, and close support loops in WhatsApp chat 24/7. Route hot conversations to humans with full context.
WhatsApp Voice Calls
Put AI voice agents on WhatsApp calling when customers prefer a call over chat. Same customer memory as your WhatsApp threads and campaigns.
Automation Flows
Build conversational flows for sales, support, and notifications. Trigger follow-ups from CRM events, payments, or shipping updates automatically.
Shared Inbox & CRM Sync
When AI hands off, your team works from a shared inbox with notes and assignment rules. Sync conversations to HubSpot, Salesforce, or your stack.
See the WhatsApp Business Suite in Action
Book a free demo and we will walk through templates, broadcasts, AI chat, and WhatsApp voice on a live Botcadence WhatsApp Business Suite setup tailored to your workflows.
Setup Guide
Connect WhatsApp Your Way
New WhatsApp Cloud API number, coexistence with the WhatsApp Business app, or BSP transfer from another provider. We guide Meta setup so you can launch the full suite: AI chat, WhatsApp voice, templates, and broadcasts.
WhatsApp Cloud API (new number)
Connect a new Meta Cloud API number and stand up a fresh WhatsApp Business Account. We handle API setup, number verification, and Meta approval.
Coexistence with WhatsApp Business app
Keep using the WhatsApp Business app on your phone while Botcadence runs AI agents, templates, and broadcasts on the same business number.
Transfer from another BSP
Move an existing WABA or WhatsApp Business API number from another provider onto Botcadence without rebuilding your WhatsApp presence from scratch.
Example workflow
WhatsApp order status resolved without a support ticket
A customer messages your WhatsApp Business number asking where their shipment is. Botcadence looks up the order, sends a tracking link on WhatsApp, and closes the loop in one thread.
Trigger
Customer sends order ID via WhatsApp
A shopper replies to your order-confirmation WhatsApp template asking when their package will arrive and shares their order number.
AI action
Suite agent verifies identity and fetches status
The WhatsApp Business Suite AI confirms the phone number matches the order, retrieves live shipping status from your fulfillment system, and explains the estimated delivery window.
System update
Conversation tagged and CRM note added
Botcadence marks the inquiry as resolved, adds a delivery-status note to the customer profile, and suppresses duplicate WISMO tickets from reaching agents.
Business outcome
Faster resolution and fewer repeat messages
The customer gets an instant answer on WhatsApp, reducing support volume and improving post-purchase satisfaction scores.
Trigger
Customer sends order ID via WhatsApp
A shopper replies to your order-confirmation WhatsApp template asking when their package will arrive and shares their order number.
AI action
Suite agent verifies identity and fetches status
The WhatsApp Business Suite AI confirms the phone number matches the order, retrieves live shipping status from your fulfillment system, and explains the estimated delivery window.
System update
Conversation tagged and CRM note added
Botcadence marks the inquiry as resolved, adds a delivery-status note to the customer profile, and suppresses duplicate WISMO tickets from reaching agents.
Business outcome
Faster resolution and fewer repeat messages
The customer gets an instant answer on WhatsApp, reducing support volume and improving post-purchase satisfaction scores.
The Transformation
Before vs. After Botcadence WhatsApp Business Suite
Compare a fragmented WhatsApp setup against a single WhatsApp Business Suite on the official API: higher engagement than email or SMS, compliant outbound templates, and AI that covers chat and WhatsApp voice without extra vendors.
| Area | Without AI | With Botcadence |
|---|---|---|
| WhatsApp stack | Separate chatbot + broadcast tool + voice vendor | One WhatsApp Business Suite |
| Message Open Rate | 20% (email) / 5% (SMS) | 98% on WhatsApp |
| Outbound messaging | Ad-hoc messages, policy risk | Approved templates + compliant broadcasts |
| Response Time | Hours via email or shared inbox | Under 3 seconds with AI, 24/7 |
| Connection options | Locked to one BSP path | New API, coexistence, or provider transfer |
Industries
WhatsApp Business Suite for Every Industry
From D2C ecommerce to healthcare clinics, any team with customers on WhatsApp can run templates, broadcasts, AI chat, and support in one suite while keeping a personal touch at scale.
Ecommerce & D2C
Send order updates, handle returns, recommend products, and recover abandoned carts all via WhatsApp conversations and broadcasts.
Healthcare & Clinics
Automate appointment booking, send prescription reminders, and answer patient queries securely on WhatsApp.
Banking & Finance
Deliver account alerts, process loan inquiries, and provide instant balance checks through a verified WhatsApp channel.
Restaurants & F&B
Accept orders, share menus, confirm reservations, and collect feedback right in the WhatsApp chat thread.
Common Questions
WhatsApp Business Suite FAQ
Ready to Run WhatsApp as One Suite?
Replace fragmented tools with Botcadence WhatsApp Business Suite: official API, templates, broadcasts, automation, and AI for chat and voice. Start with a free demo and pick the connection path that fits your number.