AI Chatbot for Your Website: Answer, Qualify and Book 24/7
Botcadence adds an AI chat widget to your website in about five minutes. It answers from your uploaded documents and crawled pages, captures lead details, books meetings through Calendly or your calendar, and hands chats to your team with full context when a person is needed.
Updated ยท Reviewed by Jaffar Jawed, Co-Founder
5 min
Website go-live
$0
Included on the Free plan
50+
Languages
24/7
Visitor coverage
What is a Website Chatbot?
A website chatbot is an AI agent embedded in your site that answers visitor questions from your own documents, captures and qualifies leads, books the next step and hands off to a person with the transcript. The Botcadence widget installs with one line of code, replies in 50+ languages and is included on every plan, including Free.
The Problem
Why Websites Leak Conversations
An AI website chatbot answers visitors as soon as they ask, qualifies intent, and hands off when a person is needed.
Visitors Bounce Without Talking to Anyone
Static pages and forms leave high-intent traffic unanswered during the moments that convert.
Live Chat Only Works When Agents Are Online
After-hours shoppers and evaluators leave when queues and office hours get in the way.
Forms Capture Incomplete Intent
Name-and-email fields never qualify budget, urgency, or use case the way a conversation can.
Support Repeats the Same FAQs
Agents burn time on shipping, pricing, and product questions your site already documents.
Channel Features
Everything You Need to Win on Your Website
From the moment a visitor lands on your page to the moment they convert, Botcadence answers routine questions and hands the rest to your team. No coding skills are required to add the widget, so you can focus on your business while the agent handles first replies and lead capture.
Instant Visitor Engagement
Show a short proactive message on the pages you choose, after a delay you set. The AI writes it from the page the visitor is reading and your knowledge base.
Smart Lead Capture
The agent asks for name, email and what the visitor needs, then saves the answers on the contact. An automation can send them to HubSpot, Salesforce, Pipedrive or Zoho CRM.
24/7 Support Automation
Answer product questions, troubleshoot common issues and resolve routine requests right away, with no queue.
No-Code Embed
Add the chatbot to any website with a single script tag. Works with WordPress, Shopify, Webflow, Wix, custom HTML, and more.
CRM & Helpdesk Integration
Send captured leads and conversation summaries to HubSpot, Salesforce, Pipedrive or Zoho CRM, and open or look up tickets in Zendesk, Freshdesk or Intercom. Other tools connect through Zapier or a webhook.
Analytics Dashboard
On paid plans, track conversations, leads, resolved and unresolved chats, and handoffs. See the topics visitors ask about most and update your knowledge base.
Setup Guide
Live on Your Website in About 5 Minutes
Get started instantly without hiring developers or dealing with complex backend configurations. Just follow four simple, intuitive steps from initial sign-up to launching your live AI chatbot. You can greet visitors and collect leads in about 5 minutes.
Connect Your Knowledge Base
Import your website pages, help docs, PDFs or FAQs. Botcadence indexes them so the agent answers from your content, with no scripts to write.
Customize Look & Behavior
Match your brand colors, set the widget position, configure welcome messages, and define conversation flows with our visual builder.
Embed on Your Site
Copy a single JavaScript snippet and paste it into your site header. It works on any site that allows custom code, and on Shopify as an App Embed.
Go Live & Optimize
Launch your chatbot, review conversations and analytics, and update your documents or prompt when an answer needs work.
See the website chatbot in Action
Ready to see it on your own site? Book a free demo. We will build a working chatbot from your site's content during the call, so you can see how it answers your visitors.
Example workflow
Website visitor converts from pricing question to booked demo
A B2B SaaS prospect lands on your pricing page at 11 PM, asks about enterprise tiers, and leaves with a confirmed demo, without waiting for sales to come online.
Trigger
Visitor opens chat on pricing page
A returning visitor clicks the Botcadence website chat widget after comparing three plans and asks whether annual billing includes onboarding support.
AI action
Agent answers from product docs and qualifies intent
The Botcadence website chatbot pulls answers from your pricing FAQ, confirms enterprise onboarding is included, and asks about team size and timeline.
System update
Lead saved and demo booked
Botcadence saves the visitor's name, email, team size and timeline on the contact, marks the lead as enterprise in a disposition, and books a demo on the rep's calendar through Calendly, Cal.com or Google Calendar.
Business outcome
Sales rep starts the call with full context
Your team wakes up to a qualified demo on the calendar with the chat transcript attached, so the first call starts with context.
Trigger
Visitor opens chat on pricing page
A returning visitor clicks the Botcadence website chat widget after comparing three plans and asks whether annual billing includes onboarding support.
AI action
Agent answers from product docs and qualifies intent
The Botcadence website chatbot pulls answers from your pricing FAQ, confirms enterprise onboarding is included, and asks about team size and timeline.
System update
Lead saved and demo booked
Botcadence saves the visitor's name, email, team size and timeline on the contact, marks the lead as enterprise in a disposition, and books a demo on the rep's calendar through Calendly, Cal.com or Google Calendar.
Business outcome
Sales rep starts the call with full context
Your team wakes up to a qualified demo on the calendar with the chat transcript attached, so the first call starts with context.
The Transformation
Before vs. After Botcadence website chatbot
See what changes when a static page gets an AI agent that answers right away: faster first replies, leads captured in the chat, and routine questions answered without a queue.
| Capability | Without AI | With Botcadence |
|---|---|---|
| First Response Time | Waits for an available agent | Replies in seconds, at any hour |
| Availability | Business hours only | 24/7/365 coverage |
| Lead Capture | A static form many visitors skip | Name, email and need collected in the chat |
| Support Ticket Volume | Every ticket waits on a human | Routine questions answered from your docs; the rest go to your team |
| Setup Time | Weeks to configure live chat | About 5 minutes, no code |
How to
How to add an AI chatbot to your website in 5 steps
- Create a free workspace and open the website channel. The Free plan includes the widget, 100 AI replies a month and no card.
- Give it your content. Paste your site URL for an automatic crawl, then upload the PDFs and docs the agent may answer from. Answers come only from that material.
- Set the handoff and lead rules. Which questions capture a name and email, when to book a meeting through Calendly or your calendar, and when to hand the chat to a person.
- Paste one line of code before the closing body tag, or install the WordPress, Shopify or Webflow snippet the same way. The widget loads after your page content.
- Test ten real questions from last week's inbox, read the transcripts in the dashboard, and fix the documents rather than the prompts when an answer is wrong.
Most teams are live in about 5 minutes and spend the first week on step 5.
Pricing
What a website chatbot costs
Botcadence's website chatbot is included on every plan. The Free plan covers the widget and WhatsApp with 100 AI replies a month and no credit card. Starter is $39 a month with Instagram and 600 AI replies, Growth $99 with Telegram, Slack, SMS and email, 2,000 AI replies and 5 seats, and Business $199 for higher volume. The chatbot for small business guide prices six options at a one-location business's volume, and the best AI chatbot for business list ranks ten. There is no per-resolution fee and no charge per seat on the chat plans.
Across the market, checked November 6, 2026: Tidio's Free plan covers 50 conversations and its Lyro AI agent starts at $32.50 a month for 50 AI conversations; Chatbase starts at $40 a month for 700 message credits; Botpress gives 100 conversations free; Crisp's Mini plan is $45 a month with about 90 automated conversations; Intercom's Fin is $0.99 per outcome on top of $29 per seat. The AI chatbot pricing guide prices ten platforms at 500, 2,000 and 10,000 conversations a month.
Compare
Rule-based, AI and hybrid website chatbots
| Rule-based bot | AI chatbot | Hybrid (AI plus people) | |
|---|---|---|---|
| How it answers | Buttons and decision trees you build | From your documents and pages, in the visitor's own words | AI first, a person when the rules say so |
| Setup | Hours to days of flow building | Minutes: crawl and upload | Minutes plus your team's inbox |
| Handles new questions | No, falls to a fallback message | Yes, within the material you gave it | Yes, with a handoff for judgment calls |
| Risk | Dead ends | A wrong answer if the documents conflict | Lowest, if the handoff rule is clear |
| Botcadence | The widget can offer buttons for common paths | Default mode, grounded in your content | Default when you add a team inbox and handoff rules |
Pick rule-based only for a single fixed flow such as a store locator. For support, sales and bookings, a grounded AI chatbot with a human handoff wins because visitors do not phrase questions the way your menu expects.
Languages
A multilingual website chatbot
The agent replies in the visitor's language across 50+ languages, even when your documents are in English. Train it once in your primary language, set the fallback language for the team inbox, and the transcript shows both the original and the language the visitor used. For a Spanish-first audience you can also write the greeting and the lead questions in Spanish.
Industries
Built for Every Industry That Runs a Website
Whether you sell products, book services or manage memberships, pick your industry during setup and fill in your services, hours and policies. Botcadence turns your website into a 24/7 sales and support channel that answers with those details.
Common Questions
Website Chatbot FAQ
Yes. The Botcadence Free plan includes the website chat widget and WhatsApp with 100 AI replies a month, no credit card and no time limit. Paid plans start at $39 a month when you need more replies, Instagram or more seats.
Paste your site URL and the agent crawls the pages, then upload PDFs, DOCX, XLSX or CSV files for anything not on the site. It answers only from that material, so fixing a wrong answer means fixing the document.
Yes. It replies in the visitor's language across 50+ languages even when your content is in English, and the transcript keeps both versions for your team.
A rule-based bot follows a decision tree you build and dead-ends on anything else. An AI chatbot answers in the visitor's own words from your documents and hands off to a person when its rules say so. Botcadence runs the AI model by default and can add buttons for fixed paths.
Copy one script tag from your Botcadence dashboard and paste it into your site's header. It works on WordPress, Webflow, Wix, Squarespace and custom HTML sites that allow custom code, and on Shopify you can add it as an App Embed in your theme. No coding skills are needed.
Yes. Upload your logo as the agent icon, pick your brand color, and place the widget at the bottom right or bottom left. Write the welcome message and quick questions, and choose which pages show a proactive message, after how many seconds and how often. On phones the chat opens full screen.
It is built to stay light. The widget starts after your page's HTML has loaded, keeps its styles inside its own shadow DOM so it does not clash with your CSS, and loads voice and emoji code only when a visitor uses them.
Yes. You describe when the agent should hand off, for example a refund request or a visitor asking for a person, and it routes the chat to an available teammate. Your team replies from the Botcadence inbox with the full transcript and can hand the chat back to the AI. The agent can also open a ticket in Zendesk, Freshdesk or Intercom.
Traditional live chat needs agents online. An AI website chatbot replies at any hour, answers from your own documents without a queue, and captures and qualifies leads after hours. Your team steps in when a conversation needs a person.
Ready to Convert More Website Visitors?
Use Botcadence to answer visitors, capture qualified leads and automate routine support with one AI chat widget on your site.
- Free plan, no credit card
- Website chat live in about 5 minutes
- Works with your existing tools