Which channel should I launch first?

Start where customers already contact you most, website chat for site traffic, WhatsApp for messaging-heavy markets, or voice for phone-first support and sales. Expand once one channel has a measurable workflow.

Can one Botcadence agent cover multiple channels?

Yes. You can share knowledge, qualification rules, and handoff policy across channels so a customer can move from web chat to WhatsApp or voice without repeating context.

Do channels replace products or use cases?

No. Channels are where the agent deploys. Products are what you configure (voice, chat, WhatsApp suite), and use cases are the jobs those agents perform such as support, qualification, or booking.

Deployment Channels

Deploy AI Agents on Every Channel Your Customers Use

Website, WhatsApp, SMS, phone, Telegram, Instagram, Facebook Messenger, Slack, and Email. One AI platform powers them all. Meet your customers where they are with instant, intelligent conversations.

Get a Free Demo

Talk to Sales

In short

What are Botcadence channels?

Channels are the surfaces where Botcadence AI agents answer customers: website chat, WhatsApp, SMS, voice calls, Telegram, Instagram, Facebook Messenger, Slack, and email. Pick the channel your buyers already use, then connect knowledge, routing, and handoff once.

Explore Channels

Choose Your AI Deployment Channel

Inbound Voice AI Agent

Deploy inbound voice AI on your phone lines to answer every call, book appointments, and hand off exceptions with full context.

<1s

Answer Latency

24/7

Line Coverage

Lower

Cost per call

Explore Inbound Voice AI Agent

Outbound Voice AI Agent

Deploy outbound voice AI for permission-based follow-ups, reminders, qualification, and reactivation with logged outcomes.

500+

Calls/Hour Capacity

Opt-in

Audience Only

CRM

Disposition Sync

Explore Outbound Voice AI Agent

WhatsApp Chatbot

Official WhatsApp Business API channel for customer chat, with templates, broadcasts, and AI agents when you need the full suite.

High

Message open rate

2B+

WhatsApp Users

Higher

Engagement

Explore WhatsApp Chatbot

Website Chatbot

Embed an AI chat widget on your site that engages visitors, answers questions, and converts leads 24/7.

Higher

More Leads Captured

<2s

Avg. Response Time

24/7

Always Online

Explore Website Chatbot

Instagram Chatbot

Automate Instagram DM conversations with AI that responds to stories, comments, and messages instantly.

2B+

Instagram Users

High

DM response coverage

Higher

More Engagement

Explore Instagram Chatbot

Telegram Chatbot

Launch an AI-powered Telegram bot that automates customer support, notifications, and engagement.

800M+

Telegram Users

<2s

Response Time

High

Support automation

Explore Telegram Chatbot

SMS Chatbot

Answer inbound SMS on your Twilio number with the same AI inbox as web chat, WhatsApp, and voice.

24/7

Text replies

Twilio

Number you own

STOP

Opt-out honored

Explore SMS Chatbot

Facebook Chatbot

Automate Facebook Messenger conversations with AI for support, lead gen, and sales at scale.

1B+

Messenger Users

High

Open rate

Higher

ROI on Ad Spend

Explore Facebook Chatbot

Slack Chatbot

Deploy an AI assistant inside Slack that answers questions, automates workflows, and boosts team productivity.

Fewer

Internal tickets

<3s

Answer Speed

Less

Lookup time

Explore Slack Chatbot

Email AI Agent

Deploy an AI agent that automatically reads, drafts, and replies to customer emails from your support or sales inbox.

<5 min

Avg. Email Response

High

First-contact resolution

24/7

Always Active

Explore Email AI Agent

Not sure which channel to launch first?

Book a short demo and we will map one website, WhatsApp, or voice workflow to Botcadence with clear handoffs.

Book Free Demo

Common Questions

Questions before you pick a channel

Get Started Today

Not Sure Which Channel to Start With? We Will Help.

Book a free demo and our team will recommend the best channel strategy for your business, configure a working AI agent, and get you live fast.

Book Your Free Demo

Talk to Our Team

Free demo, no credit cardLive in under 30 daysWorks with your existing tools