Chat and voice AI plans
Botcadence pricing, November 2026: Free with 100 AI replies and no card, Starter $39, Growth $99, Business $199 and Voice AI $299 with 1,500 minutes. No credit card required.
Updated · Reviewed by Jaffar Jawed, Co-Founder
Free
Try AI on WhatsApp and your website. No card required
- Web chat + WhatsApp AI
- 100 AI reply credits / month
- 200 WhatsApp broadcast messages / month
- Unlimited contacts
- 1 team member · 1 project
Starter
WhatsApp, Instagram, and web customer chat
per month
- WhatsApp + Instagram + Web chat
- 30,000 WhatsApp broadcast messages / month
- 600 AI reply credits / month
- Unlimited contacts · advanced analytics
- 2 team members · 1 project
Growth
All chat channels with priority support
per month
- All chat channels (Web, WhatsApp, Instagram, Telegram, Slack, Email, SMS)
- 100,000 WhatsApp broadcast messages / month
- 2,000 AI reply credits / month
- Unlimited contacts · advanced analytics
- 5 team members · 2 projects
- Priority support
Business
High volume across all chat channels
per month
- All chat channels · advanced analytics
- 500,000 WhatsApp broadcast messages / month
- 6,000 AI reply credits / month
- Unlimited contacts
- 15 team members · 5 projects
- Priority support
Voice AI
Answer phone calls 24/7 with 1,500 minutes included
per month
- 1,500 voice minutes / month
- Includes Starter chat plus SMS: Web, WhatsApp, Instagram, SMS · 600 AI reply credits + 40,000 WhatsApp broadcasts / month
- Voice calling answer incoming calls and place business outreach calls
- Unlimited contacts · advanced analytics · Voice Lab
- 5 team members · 3 projects · priority support
- Need more minutes or all chat channels? Contact sales / upgrade Growth or Business
Need custom limits?
Enterprise
One custom plan for chat and voice. Contact sales
- Chat and voice on one tailored plan
- Custom AI reply credits, WhatsApp broadcasts, voice minutes, and team size
- SLA and dedicated support
Let's talk
Contact SalesCompare plans
| Feature | Chat | Voice | Enterprise | |||
|---|---|---|---|---|---|---|
Free Free | Starter $39/month | Popular Growth $99/month | Business $199/month | Voice AI $299/month | Enterprise Custom | |
| Chat messaging | ||||||
| Channels | Web chat, WhatsApp | Web chat, WhatsApp, Instagram | Web chat, WhatsApp, Instagram, Telegram, Slack, Email, SMS | Web chat, WhatsApp, Instagram, Telegram, Slack, Email, SMS | Web chat, WhatsApp, Instagram, SMS, Voice | Custom |
| WhatsApp template sends / month | 200 | 30,000 | 100,000 | 500,000 | 40,000 | Custom |
| AI reply credits / month | 100 | 600 | 2,000 | 6,000 | 600 | Custom |
| Workspace | ||||||
| AI prompt generations / month | 2 | 5 | 10 | 30 | 10 | Custom |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Custom |
| Team members | 1 | 2 | 5 | 15 | 5 | Custom |
| Projects | 1 | 1 | 2 | 5 | 3 | Custom |
| Knowledge base size | 200K characters | 1M characters | 5M characters | 20M characters | 5M characters | Custom |
| Website pages in knowledge base | 10 | 25 | 100 | 300 | 100 | Custom |
| Voice | ||||||
| Voice minutes / month | Not applicable | Not applicable | Not applicable | Not applicable | 1,500 min | Custom |
| Premium | ||||||
| Advanced analytics | Not included | Included | Included | Included | Included | Custom |
| Remove Botcadence branding | Not included | Not included | Not included | Not included | Not included | Custom |
| Priority support | Not included | Not included | Included | Included | Included | Custom |
| Voice Lab | Not included | Not included | Not included | Not included | Included | Custom |
Common Questions
Pricing Questions
Yes. The Free plan includes website chat and WhatsApp, 100 AI reply credits, 10 conversations and 200 WhatsApp broadcast messages a month, with no credit card. Voice minutes are not included on Free; the Voice AI plan ($299 a month) adds 1,500 minutes. Default models use 1 credit per reply; premium models may use more.
When you use your monthly Free plan AI reply credits or WhatsApp broadcast messages, those metered actions pause until the next month or you upgrade to a paid plan with higher quotas.
One credit is one reply the agent generates in a chat conversation on any channel. Human replies do not use credits. Monthly credits: Free 100, Starter 600, Growth 2,000 and Business 6,000; extra packs of 750 credits cost $19. WhatsApp broadcast sends are counted separately, and a pack of 10,000 template sends is $10.
Meta's WhatsApp template fees, billed by Meta to your Meta business account by category and country with no markup from Botcadence; replies inside the 24-hour window are free. If you bring your own carrier number through a SIP provider, that provider bills its own charges. Prices are shown before taxes; checkout is in INR for an Indian billing address and in USD otherwise.
No. Water, fire and mold restoration companies use the Voice AI plan: $299 a month with 1,500 minutes, then $35 per 200 extra minutes. The Restoration Answer Desk is that plan set up for restoration, with a 911 safety script, address, peril and insurance intake, an on-call escalation chain and inspection booking, live in about 5 business days.
New calls go unanswered until you add minutes, so add 200 minutes for $35 whenever you need them. A call already in progress is never cut off; inbound and outbound calls both count toward the total, and minutes reset each billing cycle.
Self-serve chat and Voice AI plans have no setup fee: you provision a number and configure the agent yourself.
Yes, you can cancel your subscription at any time through the billing dashboard. Your plan will remain active until the end of your current billing cycle.
Yes, we offer tailored enterprise plans for businesses with high volume requirements, custom integration needs, or specific compliance mandates. Talk to our sales team to learn more.
Start on Free. Upgrade when you need more.
Create your workspace in minutes. Use WhatsApp and web chat on Free, then add channels or voice when you are ready.
- Free plan with 100 AI replies a month
- No credit card required
- Cancel anytime