- Founded
- 2025 by Jaffar Jawed and Atul Diwedi
- Legal name
- Botcadence Private Limited
- Headquarters
- Faridabad, Haryana, India
- Markets
- United States and India (English-language global customers)
- Channels
- 8 channels: phone calls (inbound and outbound), website chat, WhatsApp, Instagram, Telegram, Slack, SMS and email
- Languages
- Chat replies in the customer's language across 50+ languages; on calls the default speech model auto-detects 10 languages, and other speech models cover more
- Setup time
- Website chat in about 5 minutes; WhatsApp after Meta verification (usually 24 to 48 hours); managed voice in about 5 business days
- Pricing
- Free $0, Starter $39, Growth $99, Business $199 and Voice AI $299 with 1,500 minutes a month; Enterprise custom; restoration companies use the Voice AI plan (Restoration 24/7 Answer Desk)
- Customers
- Maskow Nutrition (Ecommerce · Shopify), Motobeans (Automotive services) and Star Properties (Real estate)
- Security
- Data is encrypted with AES-256 at rest and TLS 1.2+ in transit
- Partner status
- Meta Verified Tech Provider
- Programmes
- NVIDIA Inception, AWS Activate, Microsoft for Startups, MongoDB for Startups, DPIIT Startup India