Botcadence was founded in 2025 by Jaffar Jawed and Atul Diwedi. We believe a missed conversation is rarely just a missed message; it is often a missed customer. Our company exists to help businesses stay present, grounded in their own context, with humans close when judgment matters.
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Botcadence is an AI voice and chat agent platform founded in 2025 by Jaffar Jawed and Atul Diwedi and based in Faridabad, India. Its agents answer phone calls, website chat, WhatsApp, Instagram, Telegram, Slack, SMS and email, qualify leads, book appointments and hand off to a person with the full transcript. Plans run from a free tier to $299 a month for Voice AI.
Why we exist
Customer intent peaks in the moment someone asks a question, whether on a website, a phone line, or WhatsApp. Too often the reply comes later, or never, and the opportunity is gone.
Botcadence was built around one operating truth: speed matters, but context is what makes speed useful. We started the company to give teams an AI layer that answers with their own services, policies, and workflows, then brings people in with the full story when judgment matters.
We are not chasing demo-perfect prompts. We are building for the messy, real conversations that decide whether a business earns trust or loses it.
Botcadence is headquartered in Faridabad, India, and serves customers in the United States and India with live demo lines in both countries. The team runs agents for local service businesses, ecommerce stores, real estate teams and B2B software companies, and is a member of the NVIDIA Inception, AWS Activate, Microsoft for Startups, MongoDB for Startups and DPIIT Startup India programmes.
In the United States we build for restoration and HVAC companies, because their most valuable calls arrive at 2 am and go to voicemail. The Restoration Answer Desk and the HVAC answering service run a safety-first intake, wake the on-call technician until someone acknowledges and book inspections during the call. Both have a US demo line an AI agent answers, and we publish every vendor's price we compare against, with the date we checked it.
Founding Team
Botcadence is led by two co-founders: one shaping where the company should go, the other making sure the systems underneath are strong enough for real customer conversations.
Co-Founder
Jaffar sets company direction for Botcadence. He connects the problems customer-facing teams face when conversations go unanswered with a product vision for AI agents that feel fast, context-aware, useful, and accountable to the people using them.
Co-Founder
Atul leads technical execution at Botcadence. He turns ambitious AI ideas into reliable systems businesses can actually deploy, spanning platform architecture, implementation quality, and the engineering discipline needed for voice and chat agents at scale.
Company Values
These principles shape how Botcadence is built, sold, and improved, for customers and for our team.
A customer asking now is more valuable than a perfect reply sent tomorrow. We build for the live moment.
Every agent should handle real questions, messy context, handoffs, and follow-up, not just polished demo prompts.
Automation should protect human time, then bring people in with the full story when judgment matters.
Teams need to know what the agent knows, what it said, and what happened next. Visibility is product quality.
What we build
Our product helps teams answer website visitors, phone callers, and messaging leads with business context and a clear next step. For capabilities and channels, see Products.
Common Questions
Botcadence was founded in 2025 by co-founders Jaffar Jawed and Atul Diwedi. Jaffar leads company direction; Atul leads technical execution.
Botcadence builds AI voice and chat agents that answer calls and messages 24/7, qualify callers, book appointments and hand off to a person with the transcript. In the United States it sells an AI answering service for restoration and HVAC companies.
Reach us at connect@botcadence.com or through Contact Us. Open roles are listed on Careers.
Whether you want to build with Botcadence or explore open roles, we would like to hear from you.
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