AI agents that book test drives and service for dealerships
Botcadence answers shoppers and service customers on the phone, by text, in website chat and on WhatsApp. It answers questions from your listings, qualifies buyers by budget, trade-in and timeline, books test drives and service appointments, and hands hot leads to the sales floor with the conversation attached.
Voice AI plan: $299 a month with 1,500 minutes, then $35 per 200 extra minutes. Chat plans from $39 a month.
Updated
How do car dealerships use AI agents?
Dealerships use Botcadence to answer inventory questions, qualify buyers and book test drives and service appointments before leads go cold. Sales gets a lead with budget, trade-in and timeline instead of an anonymous web form, and the service lane gets booked appointments. DealerSocket, VinSolutions and CDK are reached through Zapier or a webhook. Start from the inbound sales voice agent if the phone still drives showroom traffic.
Who it is for
Car dealerships that get the most from it
What you can automate
What car dealerships automate with Botcadence
Inventory questions from your listings
Answers price, trim, mileage and feature questions from the listings you load, and checks with sales before promising a vehicle is on the lot.
Buyer qualification
Asks about budget, trade-in, financing needs and timeline, then scores each lead against your rules.
Test-drive booking
Buyers pick a slot on the sales calendar and get a confirmation with directions and what to bring.
Service appointment calls
Books oil changes, recall repairs and maintenance into open service slots and answers hours, shuttle and loaner questions.
Handoff to the right desk
Hot leads go to a salesperson, service questions to an advisor and payment questions to the finance office, each with the transcript.
CRM delivery
Sends leads to HubSpot, Salesforce or Google Sheets. DealerSocket, VinSolutions and CDK are reached through Zapier or a webhook.
How it works
How it works for car dealerships
A shopper or service customer reaches out
A buyer asks about a vehicle, or a service customer needs an appointment, by phone, text or chat.
The agent answers from your listings
Price, trim, mileage and features come from the listings you load; the agent checks with sales before promising a specific car.
The buyer is qualified
Budget, trade-in, financing needs and purchase timeline, scored against the rules you set.
Test drive or service booked
Buyers pick a test-drive slot and service customers pick a service time. Both get a confirmation text.
The right person gets the context
A salesperson or service advisor gets the transcript, score and vehicle interest before the appointment.
Live demo line
Hear a Botcadence voice agent handle a real call
Call the live demo line and ask for a booking, a price or a person. The agent answers the way it would on your number; a human takes over when you ask.
Standard call charges apply. The demo agent is configured for a general service business; yours is trained on your own content.
See dealership AI book a test drive
Book a demo to map inventory questions, buyer qualification and test-drive or service booking onto Botcadence.
Common Questions
Questions car dealerships ask
Yes, from the listings you give it, such as your website's inventory pages or an exported list. Stock changes daily, so refresh the source as often as your inventory turns. When a shopper wants a specific vehicle held or test-driven, the agent confirms availability with sales before promising it.
Not natively. DealerSocket, VinSolutions and CDK are reached through Zapier or a webhook, so leads, transcripts and booked appointments can still land in your CRM or DMS. HubSpot, Salesforce and Google Sheets connect directly.
Yes. Service customers can book oil changes, recall repairs and maintenance into the open slots you publish on Google Calendar, Calendly or Cal.com, and get a confirmation text. Questions about a repair in progress or a warranty claim go to a service advisor.
It can repeat the advertised price on your listing. Monthly payments, rates, trade-in values and out-the-door numbers come from your sales and finance teams, and the agent books that conversation instead of guessing.
No. It takes the first call, text or chat when the BDC is busy or closed, books the appointment and passes the lead on with the transcript. Your BDC keeps the follow-up, the negotiation and the relationship.
A website chat agent is live about 5 minutes after you load your listings and FAQs. Voice lines take about 5 business days and keep your dealership's number. WhatsApp goes live after Meta business verification, usually 24 to 48 hours.
Product and channel paths
Botcadence for car dealerships by channel
Start with the calls your sales floor and service lane miss
Begin with inventory questions and test-drive booking, or with service appointment calls, then add the other once leads arrive with the context your team needs.
- Reader-first workflows
- Human handoff when needed
- Grounded in your content